Warranty
The original SysteMic product you have purchased is covered by 2 years international warranty. For some products a different warranty period may applies. The warranty period begins on the date of purchase of brand new, unused products by the first end user. Please retain your sales receipt (or your warranty certificate) as proof of purchase. Unless you submit proof of purchase, which will be verified by your country’s SysteMic service center, you will be obliged to pay for any repairs that are carried out. Proof of purchase must state the date of purchase, name and serial number of the product.
If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, SysteMic Service Center at each country will, without charge for labour or parts, repair or replace the product or its defective parts.
SysteMic Service Center may replace defective products or parts with new or refurbished products or parts. All products and parts replaced become the property of SysteMic Service Center.
The following cases are not covered by the above warranty:
- minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose
- any accessories supplied with the product, included but not limited to battery, power supply, antenna, etc
- faults resulting from improper use (e.g. operating errors, mechanical damage, incorrect operating voltage)
- faults due to wear and tear
- any modification of SysteMic’s products effected by owner or third party other than SysteMic Service Center
- faults due to force majeure
All warranty claims become void if the product is tampered with by unauthorised persons or repair shops. Further, this warranty is voided by removal or alteration of identification labels, serial numbers or warranty seals on the product or its parts. Warranty claims can be enforced in any country throughout the world in which the statutory rights of the country concerned are not in conflict with our warranty regulations. No other warranty claims or claims over and above the rights stated in these terms and conditions will be accepted.